We want you to be happy with your purchase. However, we only accept returns or refunds in certain cases:
You are eligible for a return or refund if:
- You received the wrong product
- The product was damaged or defective on arrival
- The product is significantly different from what was advertised
Conditions:
- You must report the issue within 2 days of delivery
- Proof (photos or videos) must be shared via WhatsApp or email
- Product must be unused and returned in original packaging
Once we receive and verify the issue, we will:
- Send a replacement, or
- Issue a full refund (if applicable)
Please note: We do not accept returns for “change of mind” or minor cosmetic variations. Return shipping costs (if any) will be communicated beforehand.